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Showing posts with the label ethics

How Malaysians Use Race to Explain Everything Except Their Own Behaviour

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How Malaysians Use Race to Explain Everything Except Their Own Behaviour Malaysia is a country deeply shaped by race. Politics, education, business, language, food, and even daily conversation often revolve around racial identity. It is discussed so frequently that many Malaysians no longer notice how naturally race enters almost every topic. A traffic incident becomes racial. A business dispute becomes racial. Academic success, job opportunities, crime, customer service, social attitudes—everything somehow circles back to race. Yet in the middle of all this discussion, one uncomfortable pattern remains largely ignored: many Malaysians use race to explain problems while refusing to examine their own behaviour. This is not to deny that racial issues exist. Malaysia’s history, policies, and political system have long been influenced by ethnic divisions and inequalities. These realities are genuine and cannot simply be dismissed. However, the problem begins when race become...

Why Malaysians Don’t Trust Malaysians (And Then Wonder Why Everything Is So Expensive

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Why Malaysians Don’t Trust Malaysians (And Then Wonder Why Everything Is So Expensive) Let’s start with a simple Malaysian business model: Step 1: Customer comes Step 2: Overcharge customer Step 3: Customer never comes back Step 4: Complain economy bad Brilliant. Nobel Prize in Economics is on the way. In many countries, business owners think about lifetime customer value . In Malaysia, many people think about today value . Not long-term relationship. Not reputation. Not referrals. Just: “How much can I squeeze this fella today before he disappears forever?” And then we have the audacity — the absolute audacity — to complain: “Malaysian customers very stingy.” “People always ask for discount.” “People don’t trust local business.” “People prefer Shopee / foreign brands.” You trained them to be like that. The Great Malaysian Pricing System Malaysia has one of the most advanced pricing systems in the world. Very sophisticated. Very scientific. Pri...