Why Malaysians Don’t Trust Malaysians (And Then Wonder Why Everything Is So Expensive
Why Malaysians Don’t Trust Malaysians (And Then Wonder Why Everything Is So Expensive) Let’s start with a simple Malaysian business model: Step 1: Customer comes Step 2: Overcharge customer Step 3: Customer never comes back Step 4: Complain economy bad Brilliant. Nobel Prize in Economics is on the way. In many countries, business owners think about lifetime customer value . In Malaysia, many people think about today value . Not long-term relationship. Not reputation. Not referrals. Just: “How much can I squeeze this fella today before he disappears forever?” And then we have the audacity — the absolute audacity — to complain: “Malaysian customers very stingy.” “People always ask for discount.” “People don’t trust local business.” “People prefer Shopee / foreign brands.” You trained them to be like that. The Great Malaysian Pricing System Malaysia has one of the most advanced pricing systems in the world. Very sophisticated. Very scientific. Pri...